Terms & Conditions
3. Use of Website
You must be at least 18 years old to use our website. By using the site, you agree to provide accurate and up-to-date information for account creation or purchase.
You are prohibited from using our website:
- For any unlawful purpose.
- To violate any local, national, or international laws.
- To infringe upon our intellectual property rights.
Ordering and Shipping
- Order Confirmation: Once your order is placed, you will receive a confirmation email or SMS.
- Delivery Time: Orders are typically delivered within 3-5 business days inside Dhaka and 5-7 days for other regions.
- Shipping Charges: Flat shipping charges may apply. Free shipping may be available for orders over a specific amount.
Returns and Refunds
We ensure the quality of our products. However, if you are unsatisfied or receive a damaged product, refer to our return policy:
- Eligibility: Products must be unused, unopened, and returned within 7 days of receipt.
- Refund: Refunds will be processed within 7 business days after inspection.
- Non-Returnable Items: Opened skincare products or personal items like makeup cannot be returned for hygiene reasons.
Liability Disclaimer
We are not liable for:
- Delays in delivery due to unforeseen circumstances.
- Allergic reactions or skin issues caused by the misuse of products.
- Typographical errors in product descriptions or pricing.
Contact Us
If you have any questions about our terms and conditions, please contact us:
Phone: 01844630485
Email: info.rupchorcha@gmail.com
Address: KB Square, 753 Satmasjid Road, Dhaka 1209, Bangladesh